Contact us

Contact information

T: 0192 4930 800

E: customersupport@cityandguilds.com

Lines open: Monday to Friday 08.00 to 18.00 GMT

Relevant links

• Replacement certificates – Issue a replacement certificate on behalf of a learner
• Request our logo – Use our logo
• Centre application form – Apply to become an approved centre
• What we offer centres – Find out what we can offer you

Contact information

T: 0192 4930 801

Lines open: Monday to Friday 08.00 to 18.00 GMT

Our brands

Kineo
E: info@kineo.com
Global locations >

ILM
E: customer@i-l-m.com

The Oxford Group
E: enquiries@oxford-group.com
Global locations >

Gen2
E: info@gen2.ac.uk

Intertrain
E: sales@intertrain.biz

Relevant links

• What we offer employers – Discover what we can offer you
• Assured service – Understand if our assured service is right for you

Contact information

T: 0192 4930 801

E: learnersupport@cityandguilds.com or Learner enquiry form

Lines open: Monday to Friday 08.00 to 18.00 GMT

Relevant links

• Replacement certificates – Issue a replacement certificate
• Request our logo – Use our logo
• Become an apprentice – Understand what it takes to become an apprentice
• What we offer learners – Learn what we can offer you 

If you are an approved centre and need to speak to our quality teams you can find their contact detail on the link below. Please note this service is not for previous or existing learner queries.

Find out more