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Hospitality & Catering

Hospitality & Catering

The hospitality industry is growing. One in five new jobs created globally are within the industry, and 100 million more new jobs is forecasted in the next 10 years. This means the industry must find new ways to cope and thrive.

The impact of this growth can already be seen today, as businesses are struggling to keep up with workload while retaining and attracting talent.

With one in three workers leaving their jobs in their first year, the industry needs to come together to help make hospitality an attractive career choice for new talent.


We’re on a mission to help businesses across the hospitality sector to find new and innovative ways to attract, nurture, and retain the talent needed to grow, Let’s make a change together.

As a leading innovator in skills development and workplace learning, we’re collaborating with employers, leading associations and training providers to create a suite of solutions that showcase a range of career opportunities within the hospitality sector to help attract and retain talent.

By recognising the skills and experience of your staff, you’ll build a loyal, productive workforce and a successful, growing business.

For Employers

Our Global Hospitality Certification is a brand-new global skills framework for the hospitality industry. Created in partnership with WorldChefs and employers from around the globe, it’s the first professional skills framework that has been co-designed with industry experts, to recognise the skills and experience of those working in hospitality.

Learn more about Global Certifications >

For Centres

Launching 1 January 2020

Our new international hospitality qualifications reflect the skills and competencies required by employers. By incorporating the latest technology, our new provision will make City & Guilds graduates ready for the world of work, wherever they are in the world. They can now progress through our new industry benchmark: Global Hospitality Certification which benchmarks workplace skills no matter the level and creates a clear pathway for career success.

Learn more about our exciting new hospitality qualifications >